eCare+ Home

eCare+ is an nationwide support and services provider that offers customers a full range of warranty and support agreements suitable for every business across its entire I.T lifecycle.

Providing a variety of ICT services from next business day warranty, post warranty, installations and consultancy, our goal is to fully interpret and define the specific needs of your organisation.

By designing and creating a solution that fits your business, each of our services can be scaled to meet your exact requirements, irrespective of size or complexity.

Being a trusted and proven business partner to organisations across the UK channel, public and private sectors, we offer a level of expertise, knowledge and quality that will guarantee our service exceeds all expectations.

Our commitment to our clients means we have become one of the UK and Ireland’s first choice when you are looking for a trusted specialist technology partner to fulfill and support your requirements.

Our extensive technical resource, channel experience, infrastructure and customer care philosophy results in reduced costs, improved service quality and greater operational efficiency across our channel partners’ Customer networks.

We operate from 12 UK Service Centres with access to field based engineers in Ireland and Europe, PLUS a network of over 90 skilled and accredited engineers, all backed by specialist consultants, giving you access to the help you need, whenever and wherever you need it.

Why choose eCare+?

UK Call Centre
UK, Ireland and mainland Europe coverage
Single point of contact for all related incidents
Guaranteed responses and fixes within defined service level agreement
Over 90 skilled and accredited engineers supported by experienced and specialist consultants
Engineers that are HMG security cleared at all levels
24x7 Service Desk and call logging
Remote and onsite trouble shooting services
Guaranteed fix times
On site troubleshooting services for complex network software issues
S.L.A’s
Dedicated account manager
Multi vendor maintenance
Cisco approved support process
Regular customer satisfaction surveys and updates

In summary eCare+ will offer you and your business exceptionally competitive pricing with guaranteed fix times, something that is of major influence to your business. You can have absolute confidence and trust in us to deliver the right support at the right time.

We have a broad range of skills covering every element of IT support and maintenance so you are never more than a phone call away from getting friendly and helpful advice, with the flexibility to support you and deliver the latest resources, skills and innovation, no matter what your business is.

Vendors we support:

We also support many other vendors so please email enquiries@ecareplus.co.uk to find out more.